Amazon Customers Vote - A Great Lesson in Interactive Marketing
Over the last couple of weeks I have been following a great example of Interactive Marketing, an Amazon.com promotion called "Amazon Customers Vote". What makes this initiative interesting is that it introduces an interactive component to traditional online marketing promotions.
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Typically, online marketing involves merchants setting up either advertising campaigns or affiliate marketing campaigns. Advertising campaigns are those where merchants purchase advertising on third-party sites or via sponsored link brokers such as Google. Affiliate campaigns involve merchants setting up programs that enable almost any web site (also known as the affiliate site) to promote merchant's products or services and receive a referral fee for a product sold to a customer coming from the affiliate site.
The problem with these typical online marketing initiatives is that they lack any interactivity between the consumer and the merchant. Remember when you were back in school and you had a professor who simply lectured to you vs. a professor that engaged you in a discussion during the class? Certainly we all learned much more from the more engaging professor. Amazon has brought this interactivity to online marketing.
The "Amazon Customers Vote" promotion picks 4 tremendous deals each week and allows customers to vote on their favorite one. These deals are not your typical sale but a deeply discounted promotion, far below the going price for a similar product on the market. The deal that receives the most votes during the week is offered for sale on the following Thursday morning. What is the catch? Extremely limited inventory which may be purchased for the offered price.
Here are the current deals to vote on (votes counted until Thursday, November 30, 2006):
Here are the results from the week 1 vote (ending November 23, 2006):
| Week 1 (Nov. 16-23) | |||||||
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As you can see, all deals are excellent and they would quickly sell out of any such offers, so why does Amazon need you to vote on them? Because it creates a way for you to interact with the site, offer your vote (and who doesn't want to be heard these days?) and it gets you to come back again and again. While you are waiting for the deal, you may as well purchase something else at Amazon.
If you dig a bit deeper, you can see that this is a marketing trick (a good one at that). There is no real reason why you need to vote on the deals. The amount of inventory that Amazon makes available is so small that items sell out within seconds (if not fraction of a second) if you follow online discussions. The real reason is to get you to the Amazon web site and it works. So many people have tried to buy at the advertised prices that the Amazon web site came to a standstill at the time when these products became available for purchase.
So, the lesson of this campaign is... Try to include some interactivity in your marketing campaign. This is something I will be thinking a bit about and hope to have an example of something interactive here on AffiliateBrand.com.
Do you offer a way for your readers to interact with your site? Please leave a comment here and I will try to highlight your site in my later post.
Gene Kavner, Former World-Wide Director, Amazon Associates Affiliate Program, 2005-2006.
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Yesterday, Amazon Associates announced the official release of its already successful aStore product which allows any web site or blog to easily create a custom store with suggested products for its viewers. In addition, Amazon has also announced a significant jump in commission for those associates who take advantage of aStore to generate product sales between November 14, 2006 and the end of the year: additional 4% in commissions (up to $500 per Associate ID), which represents 100% commission bonus for those associates in the 
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On the flip side of the Internet marketing coin is the average consumer surfing the web. Always searching for something, consumers have turned to the Internet for significant percentage of their shopping needs, or at least for learning about products or services they will later purchase off-line. Finding relevant information, as I personally discover as one of these consumers is not a simple matter either.
Between these two groups stands one gigantic gate-keeper, namely Google (and to a lesser extent, Yahoo and MSN). Google did not invent Internet search or search marketing. In the early days of the Internet, there was Yahoo, Infoseek, Lycos, Alta-Vista, and scores of other smaller search engines. As consumers do today, they also tried (much more unsuccessfully) to find relevant information on the web.
The tug-of-war that has begun in the dawn of the Internet and continues to this day unabated is between search engines trying to provide the most relevant sites to the consumer searching for something and the marketers trying to get their, possibly not-so-relevant sites in front of those consumers. This means that Internet marketers are basically playing the cat-and-mouse game with the search engines, trying to game their unpublicized algorithms. 




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